Cancellation and Refund Policy

At BU’D 90, we are committed to providing interior design services customized for each client according to their project needs and requirements. Therefore, cancellation and refund requests are subject to the following conditions:

1. Service Cancellation Request Before Work Begins

The client can request to cancel the service within 12 hours of completing the payment process and before work begins on the project. In this case, the client is entitled to a refund of the paid amount according to the established procedures.

2. Cancellation Request After 12 Hours from Payment

After 12 hours, the refund value will be calculated based on the stage of work commencement on the project. The client is entitled to a maximum refund of 50% of the service value, after deducting any costs or consultation hours performed or booked.

3. Service Commencement

Once work on the project has begun, a consultation session has been held, or designs, plans, or any customized work for the client have been prepared, the paid amount becomes non-refundable. This is because our services are specially prepared for each client and require time and effort to implement.

4. Completed Works and Delivery

• After work begins on the project within the first 24 hours, the paid amount is non-refundable.
• A refund cannot be requested after the service has been fully delivered or after the client has approved the final design or plans.

5. Inability to Provide Service

Should we be unable to provide the agreed-upon service, the client is entitled to a refund of the paid amount only for the part that was not executed.

6. Service Modifications

Modifications are subject to the number of rounds specified in the package description or prior agreement with the client. Additional fees may apply for any modifications that exceed the agreed scope of work.

7. How to Submit a Cancellation Request

Cancellation or refund requests must be submitted via the official email:
operations@bud90.com

The request must include the client's details, order or service number, and the reason for the cancellation request.

8. Processing Refunds

If the refund request is approved, the due amount will be processed according to the original payment method. The time it takes for the amount to arrive may vary depending on the bank or payment service provider used.